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A small-scale boutique Hotel where peace, comfort and personal attention always come first. Feel at home in our characterful castle, just a short walk from the centre of Izegem.

Check in Check-in possible between 15:00 and 19:00.
Check out Check-out possible between 7:00 and 11:00.

Booking terms & conditions

Reservation Terms and conditions Boutique Hotel Ter Wallen

By conforming a reservation with Boutique Hotel Ter Wallen (Domein Ter Wallen bv), the guest agrees to following terms and conditions. Thes conditions apply to all direct bookings (via telephone, e-mail or our official website). 

  1. Cancellation Policy

    We understand that plans can change, and therefore we offer a flexible cancelation policy. 

    • Up to 14 days before arrival: free cancellation. 

    • Between 14 and 7 days before arrival: 50% of the toal stay will be charged. 

    • Less than 7 days before arrival or in cas of no-show: 100% of the total stay will be charged. 

    Any modification or cancellation must be confirmed by e-mail to [email protected] 

    Packages, special promotions, or non-refundable rates do not fall under this policy. In such cases, 100% of the booking amount will always be charged. 

    The holiday homes Le petit château and Maison Ter Wallen follow the same cancellation policy as described above.  

  2. Payment and deposit

    Through our website (www.terwallen.com), you can pay securely using mastercard, Visa or debit card. At the time of the booking, you chan choose either direct online payment or credit card guarantee, applicable to both hotel rooms and holiday homes. 

    Additional rule for holiday homes: upon arrival, a security deposit of 250 euro will be requested (payable by Mastercard, Viasa or debit card). The deposit will be refunded within five working days after departure, provided that no damage or exeptional cleaning costs are found. 


  3. Cleaning and tidiness (Holiday homes only)

    Final cleaning is included in the price, but we kindly ask guests to leave the property in good order (dishes stored, waste diposed... according to the instructions). Any addiotional cleaning or damage costs will be deducted from the deposit. 

  4. Check-in and check-out

    Hotel Checkin: between 15u00 and 19u00 
    Hotel Checkout: until 11u00 
    Vakantiehuis checkin: from 17u00 
    Vakantiehuis checkout: until 11u00 

    Early arrival or late check-out is always subject to request and availability. 
Payment methods

 Accepted credit cards

 Domein Ter Wallen

Internet Free WIFI in the room, Free WIFI in the hotel, Free WIFI
Parking Free parking, Parking
Food & drinks Bar, Continental Breakfast
Services Luggage storage, Bike rental
General Non-smoking, Swimming pool, Air conditioning, Non-smoking rooms, Garden, Soundproof-rooms, Terrace, Bridal Suite, Business centre, Meeting/Banquet Facilities, City centre, Near train station, Park
Activities Cycling, Hot tub, Museums, Restaurants and bars