Reservation Terms and Conditions

For all Guests, reserved rooms are available from 4:00 PM on the day of arrival. Rooms must be vacated no later than 11:00 AM on the day of departure.

Any departure after 11:00 AM is subject to room availability and prior approval by the Hotel. Where a late check-out is granted, an additional fee of €15 will apply for departures between 11:00 AM and 12:00 PM, and an additional fee of €25 will apply for departures between 12:00 PM and 1:00 PM.

Any departure after 1:00 PM will automatically result in an additional night's stay being charged at the applicable public rate.

The Hotel reserves the right to apply these charges to any Guest occupying the room beyond the authorized check-out time.

The Hotel is entirely non-smoking. Any smoking within the premises will result in a cleaning fee of €150.

Animals are not allowed in the Hotel. Clients arriving with animals will be denied access.

Non-Refundable Rate

In the event of cancellation at any time, the total amount of the reservation will be charged.

Room Only Rate and Bed & Breakfast Rate

Guests may cancel their reservation free of charge up to 2 days before arrival.

If the reservation is cancelled within 2 days prior to arrival, the cost of the first night will be charged.

In case of a no-show, the total amount of the reservation will be charged.

Pre-Authorization and Reservation Guarantee

Please note that a valid credit card is required to guarantee all reservations, regardless of the rate type booked.

Complete credit card details must be provided at the time of booking.

Please note that your card has not been charged and will not be charged before your arrival, as the hotel does not have the legal authorization to take payment in advance without the cardholder’s presence.

We do, however, require a valid credit card in the guest’s name, and the cardholder’s name must match the name on the reservation.

This card will be pre-authorized for the full amount of the stay 14 days prior to arrival in order to guarantee the booking.

Payment is expected at check-in. You may present the same card used to guarantee the reservation and we can finalize the payment on that card, or we can cancel the pre-authorization and you may settle the bill using a different method of payment at that time.

If you prefer to prepay your stay, this is only possible by bank transfer. We can provide a proforma invoice upon request, and you may arrange this directly via the hotel’s email address.

Group Reservations

For reservations of more than 3 rooms, the following conditions apply:

·         Free cancellation up to 28 days prior to arrival.

·         Between 28 and 21 days prior to arrival, up to 50% of the reserved rooms may be cancelled free of charge.

·         From 21 days prior to arrival until the arrival date, the reservation becomes non-refundable.

To guarantee your reservation, we kindly ask you to:

·         Confirm your acceptance of these terms and conditions by email;

·         Complete and sign the credit card pre-authorization form;

·         Provide a copy of the cardholder’s valid identification document.

Should we not receive the required documents within 48 hours of the reservation confirmation, we reserve the right to cancel the reservation and release the rooms.