Reservation
The reservation is confirmed once the requested payment or deposit has been received through the booking engine.
A confirmation email will be sent to you with all the details of your stay.

Payment
Depending on the selected rate, the total amount or a deposit may be required at the time of booking.
The remaining balance must be paid before arrival or upon arrival according to the conditions indicated at the time of booking.

Check in and check out

Hotel and holiday homes
Check in from 3:00 pm
Check out until 11:00 am

Practical information and access instructions will be sent to you before your arrival.

Cancellation

Hotel
Free cancellation up to 24 hours before arrival.
In case of cancellation less than 24 hours before arrival, the total stay will be charged.

Holiday homes

Standard rate
Free cancellation up to 7 days before arrival.
In case of cancellation less than 7 days before arrival, the total stay will be charged.

Weekly rate
Free cancellation up to 14 days before arrival.
In case of cancellation less than 14 days before arrival, the total stay will be charged.

No show
In case of no show, the total stay will be charged.

Capacity
The number of guests may not exceed the maximum capacity indicated for each accommodation.

Respect for the property
To preserve the calm and relaxing atmosphere of the domain, we kindly ask guests to respect the property and the tranquility of other guests.

Liability
Guests are responsible for any damage caused during their stay.
Any damage may be charged.

Pets
Pets are only allowed in certain accommodations and may be subject to an additional fee.

Spa and wellness
Access to the wellness facilities may be subject to reservation or specific opening hours.
Please respect the usage rules to ensure a pleasant experience for everyone.